Refund Policy | Yanas Digital Support

This policy outlines the refund and cancellation terms for services provided by Yanas Digital Support.

Cancellation

Customers may cancel a project by providing written notice. Cancellation terms depend on the stage of the project and work already completed.

Deposits

Deposits paid for project commencement are generally non-refundable, as they cover initial planning, setup and resource allocation.

Completed Work

Work that has been completed and delivered is not eligible for a refund. Partial refunds may be considered on a case-by-case basis for work not yet completed.

Third-Party Costs

Costs paid to third-party providers (domain registration, hosting, advertising spend, software licences, payment gateway fees) are non-refundable as Yanas Digital Support does not control these services.

Custom Development

Custom-developed websites, applications and digital solutions are built specifically for the customer and are generally non-refundable once development has commenced.

Disputes

If you have concerns about a service, please contact us at [email protected] so we can work towards a resolution.

This policy is subject to review and may be updated. Customers are advised to review the final policy before engaging services.